Privacy policy.

This Privacy Policy is intended to help you better understand how we collect, use, and store your information – whether you are a retailer or end user/consumer – when using our products or services or visiting our website. By using any of our services, you are agreeing to the terms of this Privacy Policy and, as applicable, our Terms and Conditions.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

As part of the buying and selling process, we collect personal information that you provide to us when registering online, making purchases, or participating in competitions and surveys. This includes your full name, personal details, business information, and browsing information such as your IP address.

We use this information for account management, order processing, authentication, payment processing, and marketing purposes unless you have opted out.

HOW LONG DO WE KEEP IT FOR?

We keep your information for as long as necessary for our business purposes or legal requirements. We regularly reassess the need for using your personal information and dispose of any information that is no longer required.

WHO DO WE SHARE IT WITH?

We share your information with our trusted business partners who assist us in providing services. They will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

EMAIL

While we take reasonable steps to protect your personal data, we cannot guarantee the confidentiality of email transmissions. Any loss relating to email communication is at your own risk.

SECURITY

We prioritize the security of your personal information and take appropriate precautions to protect it. Our website and checkout pages use industry-standard software protection for secure financial transactions. We never store your credit card details.

However, no data transmission over the internet can be guaranteed 100% secure, and you must understand that any information you disclose to us online is done at your own risk.

HOW DO WE PROTECT YOUR INFORMATION ACROSS BORDERS?

As an internet-based platform, the international transmission of data may be involved. Our third-party service providers may be located in different countries. By proceeding with transactions involving these service providers, your information may become subject to the laws of the jurisdictions in which they operate.

YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LAW

You have rights regarding your personal information, including the right to access, correct, object, restrict processing, erase, request information, data portability, and rights in relation to automated decision-making.

COOKIES

We use cookies to recognize your device and collect device information to enhance your browsing experience and improve our services.

PERSONAL DATA BREACH

In the event of a personal data breach, we will promptly contact you to explain the situation and the actions taken to address it.

MARKETING

If you have given us consent, we may send you information about products and services. You can manage your preferences and unsubscribe at any time.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. By continuing to use our services, you agree to the revised policy.

GOT A QUESTION? Feel free to contact us at info@above-beyond.co.za for any inquiries.